Contact Us

Get in touch

Questions about a light, an order or your space? Tell us a little below and our team will help you with the next step.

Contact information

[email protected]

Customer service hours
Monday–Friday, 9:00 am–6:00 pm (GMT+8)

We aim to reply within 24 hours on business days.

A few details help us help you

Choosing a light?
Include the product name or link, your room dimensions and delivery country. Tell us what you’d like to check: size, finish, dimming or installation.

Already placed an order?
Include your order number and the email used at checkout. For damage or a product issue, email us clear photos so we can review the details.

Follow CUETEKS